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Here you'll find the latest information on new releases from Shipedge, post feedback, and view what's coming next.
Feedback
Here you'll find the latest information on new releases from Shipedge, post feedback, and view what's coming next.
Yes, great idea. I'm sure we can do that. Would you be okay with the system auto-filling the order ship to information with your warehouse address?
Please provide the channel for which this happens.
Currently this is a feature we encounter from of a few of our clients using Shopify
The Shopify integration has been updated to support local pickup with to avoid the orders going into API error.
Please note that the ship method from Shopify must be "pick" or "owner" AND contain no customer shipping data. Likewise, the Ship Method Translator must also be configured correctly as with all integrations.
For orders that meet this criteria, the warehouse address will be auto-filled for the "Ship To" and the ship method will be set based on the translator (e.g. Pick). This will ensure the order does not go into API error for missing information and will go to the appropriate order status (e.g. Pending) to allow successful processing and fulfillment of the order.
Note: While this was specifically for Shopify, other integrations will be considered and updated in the future when possible to support a similar workflow.